Pet & Home Sitting

Isle of Wight

Tails & Whiskers Privacy Policy

This privacy policy sets out how I Karen Smart, trading as Tails and Whiskers, uses and protects any information that you give to me when you use this website or send me your personal information.

Tails and Whiskers is committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified then you can be assured that it will only be used in accordance with this privacy statement.

Tails and Whiskers may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from the 5th of September 2019.

What I collect

I may collect the following information:

  • name and address
  • contact information ie: telephone number and possibly email address
  • demographic information such as postcode
  • other information relevant to ensuring that I am able to supply you with information with regard to the effecient running of Tails and Whiskers

What I do with the information that I gather

I require this information to understand your needs and provide a better service with regard to marketing this website, SEO, and in particular for the following reasons:

  • Internal record keeping.
  • I may use the information to improve my products and services.
  • From time to time I may also use your information to contact you for market research purposes. I may contact you by email, phone, fax or mail. I may use the information to customise the website according to your interests.

Security

I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that I may collect both online and offline.

How I use cookies

This website uses completely anonymous data generated from Google Analytics to help me see the amount of visitors this website receives, the type of device used, ie: mobile, tablet or desktop, and from roughly where in the UK or worldwide you are searching from.
No third party plugins are used and no data is given or sold to any other company or person.
This anonymous information is used by myself to help with the website design and implementation so that I can plan ahead with future changes to marketing this website.

Links to other websites

This website may contain links to other websites of interest. However, once you have used these links and leave my site, you should note that I do not have any control over that other website. Therefore, I cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to me using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing me at info@tailsandwhiskers.co.uk

I will not sell, distribute or lease your personal information to third parties unless I am required by law to do so. I may use your personal information to send you promotional information about third parties which I think you may find interesting if you tell me that you wish this to happen.

You may request details of personal information which I hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to: Tails and Whiskers, 4 - 6 York Avenue, East Cowes, Isle of Wight, PO32 6QY.

If you believe that any information that I am holding on you is incorrect or incomplete, please write to or email me as soon as possible at the above address. I will promptly correct any information found to be incorrect.